Excellent Service - Quality Jacket
I had ordered and was promptly delivered a Harris Tweed jacket, which unfortunately turned out to be too large and chunky. After discussion with a very helpful advisor on the phone, she gave me good advice on the sizing of an alternative, lighter Coverack wool jacket that I had originally preferred. Hence, I returned the original jacket by post on the Friday with the request for a replacement Coverack jacket. While the return form advised that replacement could take around 2 weeks, imagine my delight when it arrived only 2 working days later on the following Tuesday. Moreover, the jacket, style and fit is perfect and just what I wanted. Further, the price difference had already been refunded to my credit card. As I was a already satisfied returning customer to Brook Tavener, I am now even more convinced than ever about your combinatoin of quality, service and value for money. Keep up the good work!
by Jim C
The items of clothing received have exceeded expectation. First class service from start to finish, with honest updates as regards delivery.
by Mr Evans
Great clothes and excellent service
Great shirts and a really good quality Tweed jacket delivered quickly. I sent back a couple of other items that were the wrong size and the return process was simple and the refund very quick. I really am very impressed.
Very nice jackets, one fit perfectly, the other just needed a little alteration at the local tailor and now I am good to go!
by Mr Weaver
Outstanding service and products. Highly recommended.
by Mrs Toleman
Great products & service
Ordered a jacket which fitted perfectly thanks to the amazing sizing choices. So pleased I ordered a new suit the next day. Both came with carriers too. Fantastic
by Mr McGilvary
Good quality clothes at bargain prices
I bought a Harris tweed jacket and it is keeping me nice and warm in this cold weather .
by Mr Archer
Prompt delivery, reliable service and quality product. Returned one item for exchange (size) and received the replacement two days later. Outstanding.
by A J Cotter
Harris Tweed Jacket
Fast delivery and good quality jacket, would use again
by Mr Hall
Recently purchased products from Brook Taverner, excellent price after discount. Good quality products with great delivery options. Well packaged and presented with next day delivery service. Will use again and would recommend to try, nothing to lose as returns are free.
by Mr dane cooper
Best of the best!
I shop online a lot but have never had better service than I did with Brook Taverners. I got the item I wanted in less than 24 hours, nicely packed and perfect fitting as advertised. Thanks a lot to everyone involved in this.
by Yousuf Tareen