Very professional service
I bought a tweed jacket which was delivered very quickly but unfortunately was the wrong size. A replacement was also delivered straight away. The quality of the jacket is very good. I would happily recommend Brook Taverner to anyone.
by Mr W, Cumbria
Good value and quality
Thus far I have been very impressed with the value and quality when items are on offer. The rest urn process has also been incredible easy to use.
by Mr Cowdell
Couldn't be easier
I bought a jacket, which when it arrived it didn't fit, I returned it and ordered a different size. This also didn't fit so sent it back and got another size. Each were delivered promptly and very quick refunds for the ones I sent back. Brilliant service
by Mrs King
PAR EXCELLENCE THROUGHOUT
Excellent quality and good value, the service was very good.
by Mr Macgillivray
Excellent Products and Service A+++++
Excellent Products and Service A+++++
Unbelievably speedy service
Had some difficulties with card verification so had to speak directly to staff who were in both cases pleasant and most helpful. I was amazed at how quickly the two orders were delivered, though less impressed that the carrier left my second order behind the bin in heavy rain and the box was soaked through, though fortunately the jacket was protected by its polythene cover. I was amused that I received several e mails trying to tempt me into buying as it was noticed I hadn't completed my order(I couldn't for the above reason!). I think the fact I in fact purchased 2 Harris Tweed jackets (at half-price) within a week says all that's necessary!
by Mr Glover
Excellent clothes and service.
I ordered the wrong size jacket by mistake. I returned it postage paid I then received a correct size replacement. The jacket fits perfect it is very high quality and I am very pleased with it. I shall definitely purchase from Brook Taverner again in the future.
by Mr Gill
Harris Tweed Jacket
Fitted perfectly. Excellent speedy service
My third order with Brook Taverner, superb service. One of my orders was out of stock but the company, at no extra charge, shortened a stock pair of trousers. My order arrived only three days after placing it with a timed delivery service. All their garments made to a very high standard.
by Mr. McNally
First class service from a first class company. Excellent discounts make quality garments affordable to the less well off like me. Delivery was on time and very quick with well packaged parcel. The jacket was presented in a well folded manor hence no creases along with a quality coat hanger and dust bag free of charge . Overall a very good purchase.
by John little
Harris tweed jacket
I ordered a Harris Tweed jacket on the Sunday at it arrived on the Tuesday, well packaged with a free suit carrier. Jacket looks great and is of good quality and a true fit. This is my first order and will use BT again
by Mr Baldwin
Delighted with my purchase and the service I received. No complaints at all. I was looking for a good quality Harris Tweed and delighted to have found what I wanted, made in the traditional way. All the items are very good quality and well presented. Both parcels arrived within 2 working days of my placing the order and I wouldn't hesitate to recommend Brook Taverner.
by R Smith
Extremely pleased with the product and the service.
The jacket that I ordered turned out to be one size too big. I returned the jacket requesting a smaller size. Appart from the Post Office delay, the service from Brook Taverner was excellent. My replacement jacket was a perfect fit and I am well pleased with it. R Randall
by R Randall
The service has been professional throughout with a simple to follow web site, delivery system and returns policy that works!
I placed an order and was not sure about sizes due to other retailers variance on what a 46" chest means! I was able to try the jackets on, the 46" jacket firstly fitted (!!) and then the returns policy was so simple. Excellent online purchase service and the prices offered were very competitive too.
Excellent product, and service
Bought a jacket half price in sale. Beautiful material and well finished. Dod not expect next day delivery, but there it was! Will certainly buy from them again.
by LAURENCE SOWREY
In the last few weeks I have purchased two items of clothing and the service has been both professional and friendly. Both goods purchased arrived well packed, on time and the items are of very good quality. I had some difficulty with ordering online but on ringing up I was sorted out very quickly.
by Philip A Mansfield
excellent products at very competitive prices (when discounted)and the icing on the cake is the ability to deduct loyalty points off even discounted products delivery is quick and free returns available in case of problems whats not to like!!
by Christopher Wood
Great service, well packaged, prompt delivery
Jacket ordered for birthday present was a big hit.....he almost liked the Harris tweed hanger as much as the jacket! Found it quite hard to choose the fabric / colours from the small images. 42L was perfect fit. Great service, thanks.
by Cath Stazicker
Partner a Winner!
Exceptional products and service at affordable prices
by Jim Corbett
Great service and product
Been looking for Harris Tweed jacket for a while and was very happy with price paid. Great product and superb customer service (thanks Rachel). Can't recommend high enough
Great place to buy Tweed Jackets and so much more
Fantastic product, excellent quality and great fit. Superb price and first class customer service with great delivery
by PHIL WALKER
Jacket a comfortable fit, excellent quality; fast, fuss-free service, will buy again.
First major purchase from Brook Taverner, and I'm pleasantly surprised by the fit and comfort of my jacket. 'Classic' suits my shape, and the cut suits Harris Tweed very well.
Called the 'phone line to double check I'd got it all right, and found the staff there pleasant, knowledgeable, and most helpful. Dispatch and delivery were fast and efficient, instructions being followed as requested.
Thank you for a good online buying experience.
by Mr Glen
Great product and fast delivery
I ordered a jacket in size 38S but it was a bit short and Brook Taverner took it back no questions at their own cost and refunded the purchase price. After a couple of weeks I reordered the 38R size. Again it was delivered quickly and it fits perfectly. The quality is very high and the value for money unbeatable.
I love this jacket
This is a well-made jacket for those occasions when you want to look a bit smart but not too dressy. So it's perfect for a Saturday afternoon, a trip to the pub, or a dress-down day at work when a t-shirt is going too far. Plus it comes with all the Harris Tweed heritage. It's quite thick so perhaps not for high summer, but how many really hot days are there in the UK?
So glad to have discovered BT on the web. Great quality and exemplar service. Already bought a few ties and shirts, a suit and 2 Harris Tweed jackets. Quality all the way!
by Jonathan McCarthy
Spiffing old chap,
The quality and price cannot be beaten. Service was stunning
by Mr Stuart Walker
I ordered an incorrect size product that was replaced quickly and with no fuss
Product selection and quality very good
Would shop here again
by Mr Dillon
Brook Taverner I applaud you.
I was absolutely delighted with the service,the delivery, the packaging and above all
my Harris Tweed jacket which is super quality.
Thankyou very much Brook Taverner.
by Mr Perry
Excellent service,high-class goods.
Ordered a Harris t weed jacket and pair of chinos. Speedy delivery. Trousers were perfect, great choice of lengths. Jacket beautiful but too big. Returning was simple and r eplacement smaller size arrived in 2 d ays. Happily an excellent fit. Could'nt recommend this company more highly.
by Linda Gordan
Great service for a great product.
Really pleased with Harris tweed jacket I ordered for my husbands Christmas present. Loved the extras of Harris tweed hanger and 'jacket cover'. Very easy to use website and speedy well informed delivery. Would recommend brook traverner to anyone.
Excellent quality, speedy delivery, reasonable price
Looking forward to wearing my new threads
by Mr Russell