Sweater: V-Neck slipover. Machine washable. 10 gauge.
Composition: 100% cotton
|5 star reviews||1|
Having made five separate purchases in the past four weeks, I think that I can write the following with some knowledge of how this excellent company cares for its clientele. I was tempted into buying three shirts last year and, as they were out of stock, helped by the Customer Service Team to find what turned out to be an even better alternative. This was my first purchase from Brook Taverner. Four weeks ago, I ordered two slipovers and, as they were so well made, ordered another two, which I returned as the colours were too close to others that I have. My account was credited immediately after they were received. Then I ordered a plaited leather belt, which turned out to be too small. It was exchanged for another but that was too large so a third one, which fitted perfectly, was mailed immediately. It was so comfortable that I asked for the same design in another colour and two were dispatched so that I could choose the better fitting one and return the other. Talk about being spoiled! Then my wife wanted to buy me a Harris Tweed jacket. My existing one is over 45 years old and in great condition but I accepted my wife's offer. The choice was fantastic and I ordered two which arrived within days, despite the Easter break. Both were tailored excellently and were accompanied by truly handsome hangers and zip-up clothing bags. One of the jackets was exactly what I wanted and I have already returned the other. Over the weeks I spoke once each with two ladies in the Customer Service Team, who were very knowledgeable, reassuring and helpful, after which I was looked after by one of their colleagues better than I have ever been treated in this context. She was superb and an absolute credit to the practice of customer support. My verdict on Brook Taverner:- Sans pareil.
by Mr Tony Hesketh-Gardener