Friendly staff on the phone. Easy return and replacement when I needed to change size.
by Mr Ellis
Brook Taverner never fail to put a smile on my face..
I have been wearing Brook Taverner now for nearly 15 years and despite the ups and downs of life and the changes in economy, they have maintained a consistent quality that other suppliers wish they could aspire to. I will keep Brook Taverner as my main source of wear not only because of the service they provide, but the quality of the garments and durability of all they produce. Keep me smiling when ever my box turns up and I'll keep on buying..
by Paul Duncan
great products at a realistic price.
customer service excelled when I had to change a size.
Excellent high quality suit and service
Easy to order, arrived in plenty of time and a high quality suit.
Excellent value for money
I was looking for a replacement lightweight durable travel suit - something that would survive a 5-10 hour flight and still be wearable to a business meeting at the end of it. I look at various providers from M&S through to online only businesses and decided to give Brook Taverner a go. Their website was easy to navigate and I quickly found what I was looking for in the right size, and the ordering process was equally simple. Customer service was good - i received an email letting me know there would be a delay on one part of my order and offering me the chance to receive the items separately if I wanted. When it arrived it was well packed and in perfect condition. It was well cut, fitted well and was exactly what I wanted. This suit is never going to replace my main tailored work suits, its a tenth of the price, but it is exactly what I wanted as a travel suit. and I wouldn't hesitate to recommend it as a perfect suit for someone that needs a hard wearing smart garment
by James Crawley
The whole experience from placing the telephone order and finding the products ex stock to the on time delivery was excellent
by Mr Sinclair
Review of new suits
Great quality. Nice variety of sizes of men's suits. Comfortable fits. Very businesslike.
by Mr Hart
Always wary of ordering clthing on a website, especially a suit I will wear most days.
I was pleasantly surprised when opening the package as it looked grat and even more surprised when trying it on.
Suit is great quality, fits really well and the value for money was excellent.
Would definately recommend.
by Mr Horspole
Could not have been easier
Ordered a suit on line, payment was easy and the suit arrived 2 days later, exactly as ordered. Easy shopping!
by Colin Farrant
Great quality, great service, great price = well pleased customer!
Ordered 40R jacket & 34W, 33L trousers, Charcoal Avalino suit with some reservations about buying a suit on-line. Suit arrived, well packaged, within a few days and fitted perfectly (I would be these standard sizes in M & S)!. Charcoal colour was also perfect as it was very dark, which was what I wanted, and also what the Brook Taverner lady had described on the phone when I rang to ask. A great quality wool blend suit, seems to be crease resistant too, which I would thoroughly recommend and I would not hesitate to buy from Brook Taverner again!
by Mr Rankin
Quality and speed of delivery, excellent
Very pleased with the suit that I have received, will certainly be purchasing other items again in the future.
by Mr Allen
Very good service and product.
Brook Taverner offer an attractive range of goods. Sizes, quality and service are all exceptional.
by Mr Dewhurst
just bought a suit fits me perfect. thanks
super great suit, i can't wait to buy another..
by Me Evaristo fernandes
Excellent company with an amazing customer service vision!
I ordered a suit (which arrived very quickly) and when I tried it on, I realised I had ordered the wrong size suit jacket. I contacted the customer services via email and they got back to me within 24 hours, telling me that there was a pre-paid return postage sticker in the suit box....... Excellent, tell me which other company offers 'paid for' returns in this day and age? very few. Communications were also great, regular updates about order status. All in all, very happy customer who will use again.
by Mr Jones
Ordered two suits which arrived promptly and both were of excellent quality. Had to return one and there really is a no quibble return policy as my account was credited within the week. Extremely pleased with the suit I've kept and I plan to buy another in the near future, would have no hesitation in reccommending Brook Taverner
by Steve White
PERFECT IN EVERYWAY - DONT GET A SUIT FROM ANYWHERE ELSE!!!!
I was looking for a good quality suit quickly and came across Brook Taverner.
This possibly has to be one of the best discoveries I have ever made.
The suit was ordered ( and at a price that I still can't believe) and was delivered in 3 days - a fantastic service considering the order was placed on a Saturday Night!!
The suit is excellent quality and perfect fit - all in all FANTASTIC
I have recommended, and will continue to recommend, Brook Taverner to as many people as possible
First Class Quality and First Class Service - you cannot ask for anything more
If you are looking for a suit, do not look any further - YOU WILL NOT BE DISAPPOINTED !!
Simple to order on line, friendly and helpful on phone, fast delivery, all that you want when shopping !
I purchased 3 suites, I got trouser waist size wrong when I placed order, but this was not a problem and items were changed very quickly. Really impressed with overall service and will definitely shop again.
by Mr Russell